Shipping & Return Policy

Shipping Policy

Shipping & Delivery

We aim to deliver your Order(s) to you within 2-5 working days. However, we shall notify you if we expect to be unable to meet our estimated delivery date. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. Modern Hippi does not accept any liability for loss or damage suffered by anyone as a result of any such delays, and we shall not be liable for any inaccuracy of information provided in relation to the date and time of delivery. Modern Hippi reserves the right not to ship to remote or rural locations.

Return Policy

Returns & Refunds

Customers are strongly advised to check the products purchased at the time of delivery to avoid any possible dispute. All products leaving Modern Hippi warehouse have been checked for product accuracy, quality (damage), not past its expiry date and quantity.

If you are unsatisfied with your purchased product, you may return it to us within seven (7) days of the receipt. The product shall be un-used; tags not tampered with and shall be in the original brand packaging (if applicable). This policy is applicable only to those products that do not fall under the list of non-refundable items provided for on our site.

You shall ensure that the item you are returning is in the same condition as it was received by you and is packaged properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right to not accept returns and send the item back to you.

To request a refund, please contact us at hello@modernhippi.co.